Otto Collaborative Care

Text. Email. Phone. Reminders.
Online booking. Forms. Payments.
Patient education.

Your clients are busy and your staff is stretched. Otto bridges the gap by delivering personalized client engagements built on an understanding of your workflows and meaningfully automating manual tasks. Otto’s all-in-one platform empowers your practice to be the hub of care that your clients trust most.

Built for today’s clinics’ needs

Using the industry’s best Otto-mations that build staff and customer loyalty.

Learn MoreNot all appointments are the same. Otto automatically differentiates between patient and appointment types, customizes communications, and follows your clinic’s specific process. 
Learn MoreSound like yourself…not a robot. Send communications with customized language for your clinic and workflow and include your client's name, pets' name, and specific instructions depending on the appointment type and species. Done through automations so you only have to do the work once.
Learn MoreYour practice moves fast, so should your software. Read and write back forms, conversations, and payments automatically with no manual entry. Sync client data and responses, as well as payment details, within minutes so your information is not out of date for hours…or even days. 
Learn MoreOur team should feel like an extension of your team. Every member of Otto’s onboarding team has industry experience, so they speak your language. When you need support, you’re not alone.

Solutions that modernize your veterinary practice

Connected tools that unlock clinic efficiencies, client education and connection, and access to the best pet care for the life of your patients.

Flow

Workflow + Communication

Efficient engagements that
save 200 hours + slash
no-shows by 50%

  • Slash no-show appointments by 50%
  • Minimize phone call volume drastically
  • Digitize forms & send seamlessly 
via text with one click

Pay

Seamless Payments

Flexible payment
options that save
up to $840/month

  • Unlock $840/m in average savings

  • Ensure consistent revenue capture

  • Fast payments options via text or terminal. Get paid at light speed

Care

Wellness + Memberships

Membership plans
that increase ATC by
an average of 47%

  • Streamline care plan management

  • Boost bottom line & patient outcomes

  • Drive treatment plan adoption & compliance economy

Otto Already Serves

Over 10,000 veterinary professionals

Thousands of veterinary professionals use the Otto platform to transform their clinics, and they’re glad they do.

Our purpose is to help vets focus on what matters most in this world

Otto Collaborative Care

Empowering Collaborative Care

Imagine a world where your practice is seamlessly incorporated into your clients’ day-to-day life.

Gold standard care while protecting team wellness

Pet owners expectations are growing, and so are their care options. Reduce time spent on routine tasks by 66% by scaling your team’s personal touch and delivery of expertise with tailored automations and workflows. Give your clients the industry’s best patient experience.

Toolkit for compassionate profitability for all

You and your clients want what’s best for the pet, but cost of treatment can get in the way.

Otto’s membership and financing program attracts new patients to your clinic, increases pet owner annual spend by 2.17x, and provides an affordable way for pet owners to access more expensive procedures. Improve practice profitability while giving pet parents the best options for ongoing wellness and care.

Communications that nurture the client-clinic bond

Pet parents are getting bombarded with marketing and information from large brands and online sources that’s not all science-based or relevant. Guidance and care are becoming disconnected, and clinic revenue is getting lost.

53% of pet owners still say they trust their vet most for information, and Otto makes it possible to deliver your personalized, science-backed reminders, information and recommendations. Extend your expertise and care beyond the exam room to create long-lasting client bonds.

“Otto has made our clinic more efficient. We can focus more of our time on face-to-face interactions with clients coming into the clinic instead of on the phone”

Abigail Fulton, Receptionist and Vet Assistant at Rolling Hills