Otto Communications Platform

One platform, one price, no surprises.

One subscription. Everything you actually need. Otto is the all-in-one veterinary client communication platform that replaces the Frankenstack of disjointed (and expensive) tools with a single, seamless platform for reminders, forms, payments, messaging, AI scribing, online booking, and more. No nickel-and-diming. No “surprise, that costs extra.”

(Cue audible sighs of relief.)

Built for today’s clinics’ needs

Using the industry’s best Otto-mations that build staff and customer loyalty.

Learn More• Direct booking system
• Digital forms
• Website widget
• Automated check-in
• And more!“It definitely decreased call volume. I tracked our calls for a period, and after using Otto, we reduced incoming calls by about a third.”Tessa Giannini - Manager, Muddy Creek
Learn More• Service and appointment reminders
• Text, email, phone, & video   communications
• Post-appointment instructions
• Rx refill requests
• And more!"Otto has made our clinic more efficient. We can focus more of our time on face-to-face interactions with clients coming into the clinic instead of on the phone."Abigail Fulton - Receptionist and Vet Assistant, Rolling Hills
Learn More• AI appointment notes
• Optional PIMS writeback
• Internal team chat• Automated team to-do lists
• And more!
Learn More• Integrates with most PIMS
• Syncs in minutes, not hours
• Fully integrated payments that
  writeback to your PIMS“If our clients fill out a patient history form, that auto-exports into the patient chart, so the staff doesn’t have to go into each conversation and export individually. And being able to pull the client’s info and pet’s info makes conversations a lot simpler.”Tessa Giannini
Manager, Muddy Creek
Learn More• Highly competitive rates
• Pre-appointment deposits
• Saved cards, digital payments, and
  terminals connected to your PIMS
• Text-to-pay and chat-to-pay"It has been a tremendous benefit to us to be able to receive payment for our work while simultaneously regaining that time that we were so used to losing every day."Dr. M. Duffy Jones, Peachtree Hills

No more ruff connections.

Enjoy the industry’s fastest sync times with these leading PIMS:

Curious how Otto fits your clinic’s needs?

Book a tailored demo and discover the magic your clinic’s been missing.

Solutions that modernize your veterinary practice

Connected tools that unlock clinic efficiencies, client education and connection, and access to the best pet care for the life of your patients.

Flow

Workflow + Communication

Efficient engagements that
save 200 hours + slash
no-shows by 50%

  • Slash no-show appointments by 50%
  • Minimize phone call volume drastically
  • Digitize forms & send seamlessly 
via text with one click

Pay

Seamless Payments

Flexible payment
options that save
up to $840/month

  • Unlock $840/m in average savings

  • Ensure consistent revenue capture

  • Fast payments options via text or terminal. Get paid at light speed

Care

Wellness + Memberships

Membership plans
that increase ATC by
an average of 47%

  • Streamline care plan management

  • Boost bottom line & patient outcomes

  • Drive treatment plan adoption & compliance economy

Otto Already Serves

Over 10,000 veterinary professionals already love Otto

Our purpose is to help vets focus on what matters most in this world

Otto Collaborative Care

Empowering Collaborative Care

Imagine a world where your practice is seamlessly incorporated into your clients’ day-to-day life.

Gold standard care while protecting team wellness

Pet owners expectations are growing, and so are their care options. Reduce time spent on routine tasks by 66% by scaling your team’s personal touch and delivery of expertise with tailored automations and workflows. Give your clients the industry’s best patient experience.

Toolkit for compassionate profitability for all

You and your clients want what’s best for the pet, but cost of treatment can get in the way.

Otto’s membership and financing program attracts new patients to your clinic, increases pet owner annual spend by 2.17x, and provides an affordable way for pet owners to access more expensive procedures. Improve practice profitability while giving pet parents the best options for ongoing wellness and care.

Communications that nurture the client-clinic bond

Pet parents are getting bombarded with marketing and information from large brands and online sources that’s not all science-based or relevant. Guidance and care are becoming disconnected, and clinic revenue is getting lost.

53% of pet owners still say they trust their vet most for information, and Otto makes it possible to deliver your personalized, science-backed reminders, information and recommendations. Extend your expertise and care beyond the exam room to create long-lasting client bonds.

AI Innovations that foster client-clinic interactions including SOAP Note write backs to your PIMS

Your team is balancing multiple tasks while trying to focus on personalized care for each pet. Remove the burden of remembering specifics from each appointment and phone call and allow your team to focus on the conversation, pet, and client in front of them with Otto AI Suite.

With powerful, veterinarian specific AI models, Otto can record appointments and have AI generate SOAP notes, gives your medical notes details you’d have otherwise missed, allows your doctors and staff to be focused in the exam room, and writes back to your practice manager information system (PIMS) overnight. It saves time on notes so your team can go home on time.

“Otto has made our clinic more efficient. We can focus more of our time on face-to-face interactions with clients coming into the clinic instead of on the phone”

Abigail Fulton, Receptionist and Vet Assistant at Rolling Hills